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Perspectives from the DigiWorkHub team on AI Contact Center, IBM Power infrastructure, enterprise telecommunications and technology trends in Vietnam.
SearchInform DLP in Vietnam: a 90-day playbook for Law 91/2025 compliance
How to roll out FileAuditor, DLP and Risk Monitor in 90 days — mapped clause-by-clause to Law 91/2025/QH15, Decree 356/2025, the 116/2025 Cybersecurity Law and TCVN ISO/IEC 27002.
AI for the Contact Center: From legacy PBX to virtual assistants that actually understand customers
Why 2026 is the inflection point for contact centres in Vietnam — and how enterprises can deploy AI Agents, Voicebots and Chatbots alongside existing PBXs without ripping out the infrastructure.
IBM Power vs x86: When TCO is actually lower despite a higher sticker price
A blunt analysis of per-core performance, virtualisation density, reliability and total cost of ownership for Power10 vs x86 on database, SAP and core banking workloads.
Why IBM Power is scarce in 2026 — and what Vietnamese enterprises should do about it
Power10 global supply has tightened, lead times have extended and secondary-market prices are climbing. We analyse the causes, forecast the next 12 months, and outline procurement strategy for BFSI and enterprise buyers.
Cloud sovereignty in Vietnam 2026: what BFSI and the public sector actually have to prove
Decree 13, Decree 53 and the 2023 e-Transactions Law have teeth in 2026. A pragmatic guide to onshore, hyperscaler and sovereign-hybrid models — and the audit checklist that keeps you out of trouble.
SAP on IBM Power: why the same S/4HANA workload runs twice as fast on Power10
Memory bandwidth, SMT8, RAS and PowerVM consolidation explain the 25–40% TCO advantage of Power over x86 for enterprise S/4HANA — and the small-scale cases where x86 is still the right call.
Vietnamese voicebots in 2026: from accent recognition to natural conversation
What it really takes for a Vietnamese voicebot to cross the uncanny valley — ASR fine-tuning, SSML-driven prosody, an 800ms latency budget, and the five design mistakes that still kill projects.
Generative AI in Vietnamese banking 2026: from POC to production
The four GenAI use cases actually returning ROI in Vietnamese BFSI, the architecture that's winning (governed RAG, not fine-tuning), and how to stay compliant with Decree 13 and the SBV's new AI rules.
AI Agents for Vietnamese SMEs: the back-office wave of 2026
Why 2026 is the year Vietnamese SMEs can finally deploy AI agents under 100m VND, the seven processes being agentified first, and the five traps when you hand work to an agent.
Vietnamese legal RAG done right: citations, effective dates, and no hallucinations
Why generic RAG fails on Vietnamese law, the chunk-by-Article + hybrid-search + domain-tuned embeddings pipeline that's working in 2026, and the eval discipline that keeps the system trustworthy.
AWS Landing Zone for Vietnamese enterprises 2026: design that survives audit
With AWS Local Zones now live in Hanoi and HCMC, here is the account structure, SCP guardrails and region strategy that work for Vietnamese enterprises under Decree 13 and Decree 53.
Amazon Bedrock for Vietnamese BFSI: GenAI without data leaving your VPC
Why Vietnamese banks are picking Bedrock over public GPT APIs, the reference architecture (Knowledge Bases + Agents + Guardrails), and the Decree 13 compliance checklist.
AWS FinOps for Vietnamese SaaS: a 90-day playbook that cuts 25–40%
The exact 90-day plan — visibility, quick wins, rightsizing, then governance — that has cut AWS bills 25–40% at six Vietnamese SaaS companies without downgrading infrastructure.