Case Studies · Proven Outcomes

Real results,
from real customers.

Every project below is a concrete problem with measurable numbers. Some client names are anonymised under NDA — the architecture and outcomes are real.

CS/01·Banking

Consolidating core banking from 14 x86 servers down to 2 IBM Power10 clusters

Cut 5-year TCO by 38%, raised core SLA to 99.995% and reduced end-of-day batch time from 4 hours to 78 minutes.

Severe incidents in 12 months

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CS/02·Telecommunications

Deploying AI Voicebot to handle 62% of contact centre volume in 90 days

Vietnamese voicebot deflects 62% of tariff-enquiry and plan-signup calls — agents focus on churn saves and upsell, CSAT up 14 points.

CS/03·Retail & E-commerce

Building an omnichannel ordering & loyalty platform for a 250-outlet F&B chain

Unified customer app, POS and back-office on one codebase — repeat-order rate up 23%, IT operations cost down 30%.

Outlets live concurrently

4 months

Kickoff to rollout

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Real results,from real customers.

Consolidating core banking from 14 x86 servers down to 2 IBM Power10 clusters

Deploying AI Voicebot to handle 62% of contact centre volume in 90 days

Building an omnichannel ordering & loyalty platform for a 250-outlet F&B chain

Real results,
from real customers.