Enterprise-grade infrastructure & software
IBM Power · AI Contact Center · DLP · Custom Software — delivered by a 17+ year team across Vietnam and Switzerland.
Digitalinfrastructurefor enterprise.
We partner with banks, telcos, government and enterprises in Vietnam to ship mission-critical software, AI Contact Centers and IBM Power infrastructure — together, with 17 years of delivery, 40+ deployments and 24/7 local support.
Custom Software
Web, mobile & backend systems built to global delivery standards.
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Authorized partner of global enterprise vendors — serving Vietnam's most demanding sectors.
Solutions tailored to your industry
17 years deploying for BFSI, telecom, government and retail. Each vertical has its own compliance, SLA and operating model — we've shipped through all of them.
Banking, Insurance, Finance
Core banking integration, AI Contact Center for card & credit ops, IBM Power for 24/7 transactional systems.
Telcos & Carriers
Softswitch, SBC, UCaaS deployed for carriers in VN & Cambodia. Voicebot AI and real-time transcription.
Public Sector & Government
Custom software compliant with Decree 13/53, on-prem infrastructure, in-country data residency.
Retail & SMEs
AI agents for AP/AR, omnichannel order management, low-cost cloud contact center. Deploys under 100M VND.
Your technology
partner in Vietnam & Asia.
DigiWorkHub Software Co., Ltd. is a Ho Chi Minh City–based technology company specializing in custom software development, IT outsourcing, and enterprise digital infrastructure.
We bridge the gap between world-class international technology vendors and Vietnamese enterprises — acting as a trusted local advisor, systems integrator, and managed-service partner. Our leadership team brings over 17 years of experience across voice telecommunications, AI platforms, and B2B software deployments in Southeast Asia.
As an authorized representative of leading global vendors — Cloudfon.ai, Aarenet AG (Switzerland) and SearchInform (insider-risk & DLP, partner since May 2026) — we bring best-in-class UCaaS, AI Contact Center, SBC and data-protection solutions to the Vietnamese market, backed by local support and expertise.
Four practice areas.
One accountable partner.
Built around enterprise technology needs in Vietnam — from custom software to mission-critical infrastructure.
Custom Software Development
Tailor-made web, mobile, and backend systems built to global delivery standards — for domestic and export clients.
IT Outsourcing & Managed Services
Flexible offshore teams covering development, QA, sysadmin, and IT operations — without in-house overhead.
Telecom & AI Communication
Authorized Vietnam representative of Cloudfon.ai and Aarenet AG. Enterprise UCaaS, AI Contact Center, SBC, Softswitch.
Enterprise Server & Infrastructure
Supply, installation, and support for IBM Power Systems and mission-critical server hardware across BFSI and government.
Backed by world-class technology vendors.
The right partner for
enterprise technology
in Vietnam.
Deep Domain Expertise
17+ years in voice telecom, AI, and enterprise software across Vietnam and Southeast Asia — not consulting theory.
Authorized Local Representative
Official country-level representation for Cloudfon.ai and Aarenet AG. A vetted local partner, never grey-market.
One-Stop Technology Hub
Software, cloud communications, AI, and physical infrastructure under one roof, one point of contact.
Business-Driven, Not Tech-Driven
Every recommendation rooted in measurable ROI and operational impact. Technology is the means, not the end.
Export-Ready Software
English documentation, clean codebases, and global delivery standards for international clients.
Regulatory & Compliance Aware
We understand Vietnamese requirements for software, telecommunications, and data — protecting your investment.
Built on real delivery.
Perspectives from
our expert team.
In-depth analysis on AI Contact Center, IBM Power Systems and enterprise infrastructure trends in Vietnam.
View all insights
Three insider-risk cases SearchInform would have stopped: Vietnam, Indonesia, Malaysia
13 Vietnamese banks selling customer data, BCA Indonesia leaking 20,000 records on DarkNet, Petronas Malaysia losing bid files via USB — the exact insider scenarios SearchInform's DCAP + DLP + UEBA platform is built to stop.
SearchInform DLP in Vietnam: a 90-day playbook for Law 91/2025 compliance
How to roll out FileAuditor, DLP and Risk Monitor in 90 days — mapped clause-by-clause to Law 91/2025/QH15, Decree 356/2025, the 116/2025 Cybersecurity Law and TCVN ISO/IEC 27002.
AI for the Contact Center: From legacy PBX to virtual assistants that actually understand customers
Why 2026 is the inflection point for contact centres in Vietnam — and how enterprises can deploy AI Agents, Voicebots and Chatbots alongside existing PBXs without ripping out the infrastructure.
IBM Power vs x86: When TCO is actually lower despite a higher sticker price
A blunt analysis of per-core performance, virtualisation density, reliability and total cost of ownership for Power10 vs x86 on database, SAP and core banking workloads.
Why IBM Power is scarce in 2026 — and what Vietnamese enterprises should do about it
Power10 global supply has tightened, lead times have extended and secondary-market prices are climbing. We analyse the causes, forecast the next 12 months, and outline procurement strategy for BFSI and enterprise buyers.
Cloud sovereignty in Vietnam 2026: what BFSI and the public sector actually have to prove
Decree 13, Decree 53 and the 2023 e-Transactions Law have teeth in 2026. A pragmatic guide to onshore, hyperscaler and sovereign-hybrid models — and the audit checklist that keeps you out of trouble.
SAP on IBM Power: why the same S/4HANA workload runs twice as fast on Power10
Memory bandwidth, SMT8, RAS and PowerVM consolidation explain the 25–40% TCO advantage of Power over x86 for enterprise S/4HANA — and the small-scale cases where x86 is still the right call.
Vietnamese voicebots in 2026: from accent recognition to natural conversation
What it really takes for a Vietnamese voicebot to cross the uncanny valley — ASR fine-tuning, SSML-driven prosody, an 800ms latency budget, and the five design mistakes that still kill projects.
Generative AI in Vietnamese banking 2026: from POC to production
The four GenAI use cases actually returning ROI in Vietnamese BFSI, the architecture that's winning (governed RAG, not fine-tuning), and how to stay compliant with Decree 13 and the SBV's new AI rules.
AI Agents for Vietnamese SMEs: the back-office wave of 2026
Why 2026 is the year Vietnamese SMEs can finally deploy AI agents under 100m VND, the seven processes being agentified first, and the five traps when you hand work to an agent.
Vietnamese legal RAG done right: citations, effective dates, and no hallucinations
Why generic RAG fails on Vietnamese law, the chunk-by-Article + hybrid-search + domain-tuned embeddings pipeline that's working in 2026, and the eval discipline that keeps the system trustworthy.
AWS Landing Zone for Vietnamese enterprises 2026: design that survives audit
With AWS Local Zones now live in Hanoi and HCMC, here is the account structure, SCP guardrails and region strategy that work for Vietnamese enterprises under Decree 13 and Decree 53.
Amazon Bedrock for Vietnamese BFSI: GenAI without data leaving your VPC
Why Vietnamese banks are picking Bedrock over public GPT APIs, the reference architecture (Knowledge Bases + Agents + Guardrails), and the Decree 13 compliance checklist.
AWS FinOps for Vietnamese SaaS: a 90-day playbook that cuts 25–40%
The exact 90-day plan — visibility, quick wins, rightsizing, then governance — that has cut AWS bills 25–40% at six Vietnamese SaaS companies without downgrading infrastructure.
From idea to go-live in 4 steps
A transparent process with clear timelines. You know exactly where you are and what each phase costs.
Discovery
30-min call to map your current state, compliance constraints and business goals. No fee.
Proposal & POC
Architecture proposal, BOM, timeline and TCO. POC on real data when needed to de-risk the bet.
Deploy
Dedicated delivery squad. Sprint-based handover, UAT, ops training, go-live with rollback plan.
Run & Support
24/7 SLA, on-call engineers in VN, periodic reporting. Long-term upgrade roadmap with your team.
Straight answers.
What enterprise clients ask most before working with us.
We focus on BFSI (banking, finance, insurance), Telecom, Government, Retail, and Enterprise IT. Our deepest expertise is in mission-critical infrastructure (IBM Power), AI Contact Center, and custom enterprise software.
Yes. We are the authorized Vietnam representative of Cloudfon.ai (Singapore) and Aarenet AG (Switzerland), and an accredited reseller for IBM Power Systems with full installation and maintenance capability.
For consulting and AI Contact Center pilots: 1–2 weeks. For custom software builds: kickoff within 2–3 weeks after scope sign-off. IBM Power supply timelines depend on configuration and current stock.
Yes. We routinely work under NDA with banks, telcos and government entities. Several case studies on this site are anonymised by client request — the architecture and outcomes shown are real.
Yes — we provide 24/7 SLA-backed support for telecom, AI Contact Center and IBM Power deployments, plus managed services for software products we build.
We talk
your Business
Whether you're evaluating a new communication platform, need a technology partner for software development, or want to explore how AI can transform your customer operations — let's build it together.